Domestic Prepaid Returns Label (For UK Orders Only)

  • Now £1.00
  • (Delivery from £15.00 )
  • RRP £2.00
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Please only purchase this item with a product. It can not be ordered as an individual item. 

For UK customers only. Tick this box to get a prepaid Royal Mail Tracked Returnslabel included with your order.  For the low cost of just £1, this will give you peace of mind knowing that you are able to return any part of your order to us fully paid for. Please note this service requires you to take your returned items suitably packaged to a local Post Office branch. It is not a collection service and is non refundable. One returns label per order is sufficient for returning up to 5 pairs of shoes in one package. Kindly note, this cannot be purchased at a later date and must be purchased with your goods in order to be valid.

United Kingdom (All areas)

Orders over £75: Free - Royal Mail Tracked 48hr (Delivered within 2-3 Days)
Orders under £75: £2.99 - Royal Mail Tracked 48hr (Delivered within 2-3 Days)

£3.99 - Royal Mail Tracked 24hr (Delivered within 1-2 Days)

We have further express delivery options available including Royal Mail Special Delivery by 1pm and for super urgent orders, we also offer a Special Delivery pre-9am delivery option.

International Delivery

We use DHL exclusively for international postage.
This ensures you receive the fastest and most secure transit of your goods.
In most countries, this is a door to door service. Orders being delivered to non-UK addresses may be liable for duty and VAT.

Refunds & Exchanges

To return your item for a refund or exchange you must do so within 30 days of receiving your item. Terms and conditions apply. Please see our Delivery/Returns page for full details.

Your privacy and security is our priority. We are pleased to inform you we use the latest secure technology to ensure your details are never compromised. Your connection to is encrypted on all our pages, 100% of the time. Encryption makes it virtually impossible for unauthorised people to view information travelling between computers. Our site is certified by GeoTrust Inc, a leading provider of SSL technology. If you have any questions regarding this, please do not hesitate to get in touch.

We offer 2 secure methods of payment:


Klarna is a payment solutions company that offer easy and straightforward one-click payment options. They also offer more ways to pay subject to approval including:

Pay now

Make an instant payment for your goods.

Pay later

Pay up to 30 days after your order interest free with no impact on your credit score. This allows you to make sure you're 100% happy with your order before purchasing.

Pay in 3

This option allows you to pay for your order in 3 interest free instalments, with 30 days between each payment. The first payment will be taken at point of purchase. 



PayPal is a secure online payment service with built in buyer, fraud & data protection working closely with your bank to provide a hassle free online shopping solution. You can pay with the card your account is set up with, or with your PayPal balance for goods. 

Contact us with any questions you have about this product
Review Summary - 5 out of 5 based on 127 ratings.

If like me you have awkward feet then purchasing the prepaid label is a no brainer.

February 2, 2021 | Overseas

Good price to pay to return items. Items easily returned at a Post Office

January 25, 2021 | Keri

Excellent idea but didn’t use

January 18, 2021 | Anonymous

Unfortunately I had to return these lovely boots so glad I paid £1 in advance.

January 18, 2021 | Joan

Good idea and so easy if you want to return anything

December 17, 2020 | Anonymous

It is such a good idea to order the pre paid label just in case you need to send them back. For just a £1 it seems such a little price to pay.

December 9, 2020 | Cat

Easy and quick to use. Especially great because I found it easier to process the return while it was on my mind. It’s worth getting the label to not have the usual hassle of trying to find the section of the website to download a returns label. Or emailing someone and waiting to receive a returns form.

December 6, 2020 | Ivan

Great idea, for a quid, just in case you have to return an item. Better than three quid if you purchase yourself. You can't always tell from a picture if the shoe will fit. It must be expensive for retailers to pay postage, so this is a compromise.

December 6, 2020 | Bev

Although you may be spending £1 unnecessarily, if you do need to return the footwear, it would cost a lot more than £1. I think it gives you confidence to place the order in the first place. I have been caught out before on other sites; i automatically think all returns are free but this is not always the case

December 5, 2020 | Anonymous

Brilliant way to sent back if required.

December 2, 2020 | Cheryl

Prepaid returns label very good idea

November 26, 2020 | Derek

For the price this is more than worth it.

November 24, 2020 | Anonymous

Very good welcomed made easier

November 13, 2020 | Leonard

Good idea

November 12, 2020 | ROY

Very useful

October 8, 2020 | Anonymous

excellent idea, fortunately I had no use for this

October 2, 2020 | Joanne

Cant go wrong for £1

September 25, 2020 | Pat

Great option!

September 6, 2020 | Olivia

It was easy to use. Didn't want to return, but the style just didn't fit

September 2, 2020 | Anonymous

worth paying in case you have to return for some reason cheaper than other services

August 29, 2020 | Anonymous

This should actually already come with the order anyway.

August 21, 2020 | Ayesha

Glad I purchased as saved money on return.

August 19, 2020 | Tina

Glad I purchased as saved me a bit on return postage. Also handy as already had label printed.

August 18, 2020 | Tina

Excellent idea

August 17, 2020 | Anonymous

What a good idea. Not everyone has a decent printer. Only cost £1.

August 17, 2020 | Jenny

Wrong size sent but ppr label meant I could return item quickly and easily though you will need to print it off yourself!

August 12, 2020 | Maureen

I'm always anxious about buying shoes online as the return postage can be so expensive.
With a prepaid return label costing £1 there wasn't a question about not accepting it.
And though I didn't need to return my shoes I felt the small 'insurance' was worth it

August 5, 2020 | Marilyn

Very good idea,

July 24, 2020 | Dave

think it's a good idea, all done for you. I should have ordered two sizes of boots and returned one.

July 20, 2020 | Jacqueline

July 16, 2020 | Anonymous

Great idea good to know how much it costs to return

July 15, 2020 | Ann

So useful to have for £1 so can return shoes easily if they dont fit.

June 26, 2020 | Anonymous

I did not need the return label. I tried the waders on when they came and they fitted just right.

June 24, 2020 | Peter

A great idea and good value, but happily not needed as happy with purchase.

June 16, 2020 | Lyn


June 2, 2020 | Patrick

I did buy the £1 returns label but it was never used. They have you on the cheapness of sending it back compared to the cost through the Royal Mail.

May 20, 2020 | Anonymous

May 4, 2020 | Sarah

Fantastic idea loads easier

May 3, 2020 | Steve

April 28, 2020 | Anonymous

Excellent,well worth the pound paid

April 13, 2020 | Clive

Excellent idea. I don't normally buy clothes and shoes online so it would make returns very simple

April 2, 2020 | John

With my first order from Shuperb I purchased the returns label at the same time. I kept the boots, but less than two weeks later ordered two more pairs of shoes, which had to be returned. I couldn't find anything on the website about not being able to use the label I had paid for, so item was returned using this label. My account was then debited with £3.50 return postage. To be fair I emailed Shuperb as I was unhappy that they were already charging more for postage than it would have cost to return it myself but not being able to use the label on any order is ridiculous. I also use another company with a similar idea, except that if I purchase the label I can use on any return I may make to them. Shuperb were understanding and on this occasion refunded the postage, for which I was grateful. So please be aware that you can only use your prepaid label with the order it came with, no matter how soon you may place another order with them!

April 2, 2020 | Lynn

Money well spent making it very easy to return shoes if you’re not happy with the fit etc.

March 17, 2020 | Clive

Didn’t need to use it but a very good idea to have if returning item as it saves time

March 16, 2020 | Yvonne

Very useful if you order different sizes and know you will be returning one pair. A bit of a waste of £1 if you don't need to return anything. Difficult to decide whether the label will be needed when placing the order. Would prefer free returns.

February 2, 2020 | Anonymous

This is a really good idea, as I wasn’t sure I had ordered the correct size and didn’t want the hassle of finding out how to make a return. I opted for the £1 prepaid returns label which gave me peace of mind. I am very pleased to say that I didn’t need to use it, but it gave me the confidence to order in the first place. Very pleased with my purchase.

January 1, 2020 | Patricia

Cuts out any messing around other companies don't give you this option

December 16, 2019 | Bryan

December 4, 2019 | TERESA

Makes it a lot easier to return items with a pre paid returns label

December 2, 2019 | Jeannette

excellent idea makes returns easy

November 23, 2019 | Ann

I had to return my purchase as they were not to my liking and the prepaid returns label made the process simple and quick. Very good idea.

November 14, 2019 | Wendy

It was easy to send them back

November 6, 2019 | Mary

November 1, 2019 | Linda

Excellent idea! Worth paying an extra £1 even if you don't have to return your purchase as returning a pair of shoes would cost far more.

October 17, 2019 | Melanie

Great idea worth doing

October 12, 2019 | Stephen

September 27, 2019 | Julie

I ordered 2 sizes to make sure I got the right fit. Prepaid returns label made it so easy to send back the rejected pair. Thank you Shuperb. I will certainly use you again.

September 21, 2019 | Chris

Already reviewed above

September 2, 2019 | Elizabeth

August 27, 2019 | Anonymous

July 26, 2019 | Brenda

Amazing Service!!!!

June 6, 2019 | Anonymous

May 9, 2019 | Anonymous

April 13, 2019 | Anonymous

Very worthwhile

April 8, 2019 | Anonymous

Very useful as I ordered 2 different pairs of shoes with the plan to buy which ones I preferred.
Easy to use and a lot cheaper than paying via the post office.

April 8, 2019 | Pauline

True to size fit so did not use label but at the low cost well worth the money.

March 26, 2019 | Michael

purchased but not needed

March 22, 2019 | Jonathan

Slippers looked perfect but we're to narrow returns was quick and easy thank you

March 12, 2019 | Ann Barden

Great idea this £1 return label. Used it, so glad I got it. Makes it easy to buy from Shuperb as returns are a doddle and cheap.

March 4, 2019 | Mark

An excellent idea, especially if you order more than one item to compare sizes.

February 11, 2019 | Anonymous

3 pairs ordered kept 2 and returned 1 pair

February 1, 2019 | Andrea Morgan

Really good idea which I unfortunately had to use but will order one again with my next order.

January 25, 2019 | Barry Chamberlain

Good idea, my first order fitted perfectly, but I can use the returns label for future orders.

January 16, 2019 | Alyson Mudd

Brilliant idea

December 13, 2018 | Anonymous

Great idea

December 3, 2018 | Lynn Elliott

I didn’t need to return. But happy I’d ordered it just in case! Think it was only a £1

November 27, 2018 | Megan

Good idea if purchase not right! I ordered it but didn’t need to use it!

November 15, 2018 | Rosemary

Unless you are SURE the style/make of slipper will fit the purchasing a £1 return label is well worth doing. Very easy & quick method to return. Refund was actioned VERY Quickly.
Thank you

November 9, 2018 | Anonymous

Good idea as sometimes I need a size 7

November 5, 2018 | Ann Bannister

October 30, 2018 | Christopher

I was fairly sure that I would need to return ant least one of the pairs I ordered. As it happened I had to return all three so this was excellent value for money. Thanks

October 15, 2018 | Penny

Great to have this option.

September 26, 2018 | Anonymous

footwear size seems to depend on style; prepaid return label made it easy (and cheap) to return boots and exchange for a larger size. First class service.

September 22, 2018 | Roger

Good value ........good service.will buy from them again..

September 11, 2018 | Les

Makes it easier to return items. Only costs £1.

September 4, 2018 | Anonymous

Excellent as I had to return initial shoes and reorder one size smaller

August 27, 2018 | Allan

I didn't need to use the return label but for £1 what's not to like.

August 22, 2018 | Christopher

August 13, 2018 | Diana

This was really useful to buy for £1 although I didn’t need it - this time! But it’s always hit a miss with footwear on line so it was £1 well spent, just in case.

August 2, 2018 | K Thomas

this is very good have just incase you need to send anything back as it is a cheaper way to return things

June 28, 2018 | LYNNE

this is a very good thing to have

June 28, 2018 | LYNNE

So pleased oppted for this service.

June 25, 2018 | Norma Guest

saved money when ordering 2 pairs of shoes to try. worth it.

May 16, 2018 | Anonymous

I bought a returns label - although didn't use it in the end - I think this is a very good idea - often the cost of returning puts me off, especially if this cost is unknown.

April 23, 2018 | Anonymous

Well, what can I say? The prepaid label was instrumental in returning the shoes I really did not like! Very pleased with its performance, 5 stars.

April 19, 2018 | Jonathan

an excellent idea and well worth the cost

April 17, 2018 | Pat

Did not need to return anything. But l will be buying from you again so return label is always handy to keep in case l need to return in the future.

April 10, 2018 | Mrs Joyce Bowen

Great idea. Didn’t need to use it this time so will save it for when I place another order

March 27, 2018 | Fozia

March 20, 2018 | Anonymous

Didn,t need to use it,however the Distance Selling Law gives 14 days period in which to return I don,t believe you should actually be charging

March 8, 2018 | Anonymous

That is a very good idea. We could do with more company's doing that.

February 26, 2018 | Jean

ordered just in case, but not needed.

February 14, 2018 | Anonymous

If you have to return goods, you'll wish you had paid the small amount,just in case.

January 25, 2018 | Trevor

Idea is good but what do I do with it If I don't return my purchase.

January 25, 2018 | Frederick Shepcott

Not much to say beyond it being a good idea

January 25, 2018 | Cheryl

I appreciated the fact that there was an option for a pre-paid returns label as this took the hassle out of returning the product, and I received the full refund (minus the cost of the label) which was also v good. My only point of feedback is that the returns process was slow..

January 23, 2018 | B

Great idea!

January 16, 2018 | Wendy Law

January 16, 2018 | Margaret

Why can’t the returns label be emailed to customers like other companies do , don’t see the need to be charging a £1

January 16, 2018 | Anonymous

Would not have ordered shoes online without a cheap way of returning if nec.

January 13, 2018 | Margaret Hart

Great way to return your items for £1 if you need to. I wasn’t sure that the sizing would suit as this was my first order from this online store. However definitely worth it if you’re in doubt at all.

January 12, 2018 | Lesley

As I was choosing slippers for my mother, it made it easy to return the pair she did not want to keep.

January 12, 2018 | Anonymous

I thought that I may have to send them back so decided to buy the returns label, good value.

January 10, 2018 | Pat

Excellent idea...didn't need it fortunately!

January 10, 2018 | Myra

Easy to attach to parcel and excepted by Post Office for return.

January 8, 2018 | Les Serridge

Excellent idea, and even though I didn't use this facility which I'd paid for, the price of £1 was very acceptable for the potential ease and convenience

January 4, 2018 | Cheryl St Clair

The option to purchase a returns label for £1 is ingenious. No extra wrapping and trying to write labels out...all sorted for you.

January 3, 2018 | Nicola Clark

It is a good idea to pay a small premium to cover the cost of a possible return.

December 23, 2017 | Jane Savage

Thought for a £1 better buy in case shoes different from previous

December 23, 2017 | Terence

costs £1 - but would be good value if needed to return [which I didn't ! ]

December 22, 2017 | David

I have this to hand should she not want both pairs of slippers.

December 20, 2017 | June Thomson

Great idea but not needed

December 9, 2017 | Lyn Finnamore

Excellent - returned goods without any problems but not happy about prepaying on the off chance that i may need to return goods - seems to me you should have a licence to sell lottery tickets!

December 8, 2017 | Sophie

Just such a handy and good value returns service

December 6, 2017 | Kate

I didn't have to use them but, should I have needed to, they would have been extremely useful.

November 25, 2017 | MARY

Makes it very easy to try the shoes and return if necessary.

November 10, 2017 | Bridget

Returns Label

July 10, 2017 | Anonymous