Welcome to DesertBoots.com. Our website is: www.desertboots.com (the "Website"). This site is owned and operated by WBYS Ltd. Registered office: 50 Woodgate, Leicester, LE3 5GF. Please note this address should NOT in any circumstances be used for correspondence or returns. Registered company number 09415947.
Please review the following terms and conditions before using this Website. These terms and conditions, which may be modified from time to time, apply to all visitors to, or users of, this Website.
Terms & Conditions relating to use of the Website Your use of the Website confirms your acceptance of these terms and conditions and your agreement to be bound by them. If you do not accept these terms and conditions, do not use this Website.
In the event of a violation of these terms and conditions, DesertBoots.com reserves the right to seek all remedies available by law. We may terminate your access or use of this Website at any time, for any reason or no reason and without prior notice to you.
We may at any time and from time to time revise these terms and conditions by updating this page. You should visit this page from time to time to review the then current terms and conditions because they are binding on you. Your use of this Website following any such revisions constitutes your agreement to follow and be bound by the terms as revised.
Ownership of Content
DesertBoots.com owns all rights to the design of, the images and all of the information provided on this Website and copyright, trademarks and other intellectual property rights protect them. All trademarks reproduced in this Website, which are not the property of, or licensed to DesertBoots.com, are acknowledged on the Website.
All features, specifications, products and prices of products and services described on this Website are subject to change at any time without notice. From time to time there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness, accuracy, or currency of any information on this Website. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer.
We have made every effort to display as accurately as possible the colours of our products that appear on the Website; however, the actual colour you will see will depend on your monitor screen resolution, and we cannot guarantee that your monitor will accurately display our colours. The inclusion of any products or services on this Website does not imply or warrant that these products or services will be available over the internet or in our retail store at any particular time.
You can register with us through our Website and create an account (the "Account"). Consequently you will have access to your Account by providing a username and password. You are responsible for maintaining the confidentiality of your access information and for controlling access to your Account and your computer. You agree to accept responsibility for all activities that occur under your Account. We may terminate your Account at any time, for any reason or no reason and without prior notice to you.
Links may be established from this Website to one or more external web sites or resources operated by third parties (the "Third Party Sites"). In addition, certain Third Party Sites also may provide links to the Website. None of such links should be deemed to imply that DesertBoots.com endorses the Third Party Sites or any content therein. DesertBoots.com does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Sites is at your own risk and DesertBoots.com will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.
This Website and all content of the Website are provided to our customers and prospective customers "as is" and "as available" and without warranties of any kind, whether express or implied, including but not limited to, those of merchantability, fitness for a particular purpose, title or non-infringement. You acknowledge, by your use of the Website, that your use is at your sole risk. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you.
Limitation of Liability
In no event will DesertBoots.com be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other linked site, including without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if DesertBoots.com is expressly advised about the possibility of such damages. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.
Terms & Conditions relating to sale of products
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with DesertBoots.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. DesertBoots.com retains the right to refuse any request made by you.
If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
Your contract with DesertBoots.com
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices on the Website are inclusive of United Kingdom VAT (where applicable) and exclusive of postage and packing. Details of postage and packing charges can be found at our delivery information page.
Discount codes cannot be used in conjunction with any other offers - this includes student discount & key worker discount.
If the original box or bag of a returned item is damaged by the customer, then a 20% restocking fee will be deducted from the refund. Please note, this rule does not apply to the mailing bag.
*Please also note that due to hygiene reasons socks and insoles are strictly non-refundable or exchangeable.
Items Returned to Sender
If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the supplier) then without prejudice to any other right or remedy available to the supplier, the supplier may:
- Store the goods until actual delivery and charge you for reasonable costs of storage and new postage expenses; or
- Sell the goods upon receipt of them back at the supplier's address and (after deducting all reasonable storage and selling expenses) process a refund for your order.
If you fail to take delivery because you have cancelled your contract under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 the supplier shall refund or re-credit you within 14 days for any sum that has been paid by you or debited from your credit card for the goods, less any expenses incurred for failed delivery.
Duties & Clearance Charges
Orders placed for delivery outside of the United Kingdom may be subject to duty, VAT and clearance/brokerage charges. This is dependent on the country to which you are requesting delivery. DesertBoots.com has no control over this. All items are sent delivery duty unpaid (DDU or DAP). It is the purchaser's responsibility to ensure that any associated costs to receive the goods are settled in full with our delivery partner either pre or post delivery taking place. If goods are returned to us as a result of unpaid duty, VAT or clearance charges or in the event that duty, VAT or clearance charges are billed to the shipper, these costs will be levied back to you and deducted from any refund that you are owed. Outbound shipping costs are strictly non refundable.