For UK customers only. Tick this box to get a prepaid Royal Mail Tracked Returns™ label included with your order. For the low cost of just £1, this will give you peace of mind knowing that you are able to return any part of your order to us fully paid for. Please note this service requires you to take your returned items suitably packaged to a local Post Office branch. It is not a collection service and is non refundable. One returns label per order is sufficient for returning up to 5 pairs of shoes in one package. Kindly note, this cannot be purchased at a later date and must be purchased with your goods in order to be valid.
United Kingdom (All areas)
Delivery is FREE of charge for UK customers when spending more than £10. It is £1.99 otherwise. We use Royal Mail for all UK deliveries. Larger orders for 6 pairs or more may be sent via a courier. You can upgrade to an express/next day delivery service for £2.99.
We offer super fast and cost effective deliveries to over 40 countries around the world. Please add your item(s) to the basket and select your country at checkout to calculate your delivery cost.
Refunds & Exchanges
We offer an extended returns policy to all our customers from 1st November 2020 to 15th January 2021.
UK exchanges are free of charge*. If you are returning your item for a refund and choose to use our returns label we will deduct £3.50 from your refund. We allow 30 days for a refund or an exchange.
For further information please visit our Delivery & Returns page in the footer of our website.
Your privacy and security is our priority. We are pleased to inform you we use the latest secure technology to ensure your details are never compromised. Your connection to DesertBoots.com is encrypted on all our pages, 100% of the time. Encryption makes it virtually impossible for unauthorised people to view information travelling between computers. Our site is certified by GeoTrust Inc, a leading provider of SSL technology. If you have any questions regarding this, please do not hesitate to get in touch.
We offer 2 secure methods of payment:
Klarna is a payment solutions company that offer easy and straightforward one-click payment options. They also offer more ways to pay subject to approval including:
Make an instant payment for your goods.
Pay up to 30 days after your order interest free with no impact on your credit score. This allows you to make sure you're 100% happy with your order before purchasing.
Pay in 3
This option allows you to pay for your order in 3 interest free instalments, with 30 days between each payment. The first payment will be taken at point of purchase.
PayPal is a secure online payment service with built in buyer, fraud & data protection working closely with your bank to provide a hassle free online shopping solution. You can pay with the card your account is set up with, or with your PayPal balance for goods.